Is Your Procurement Strategy Ready for the Next Supply Chain Shock?
by Doug Reitz – Maxim Consulting Group
Key Questions in Procurement
Procurement is more than purchasing. It is the act of building a stable path through uncertainty. The leadership mindset gets you out of the weeds and asks three questions:
1. Where are we?
2. Where do we want to be?
3. What must we build to get there? These three questions are part of the “Listen. Plan. Build” process I outline in my book BUILD: A Blueprint for Constructing Success in Leadership and Life. When we approach procurement with intentional systems—early planning, diversified options, transparent information, flexible contracts, and strong relationships—we build a system that can absorb shocks rather than collapse under them.
In a world where disruptions are inevitable, the real question is not whether your procurement team can avoid the next shock. The real question is: have you built a procurement strategy capable of withstanding it?
Where We Are
Lead times have improved, but unpredictability continues to ripple across projects. While the crisis may no longer dominate the news cycle, its aftershocks continue to shape bids, schedules, and day-to-day field operations. Global logistics remain unstable due to geopolitical conflict, tariffs, and capacity constraints. These issues show up on projects as delayed transformers, extended lead times for mechanical equipment, and uncertainty around specialty materials that rely on overseas manufacturing.
Compounding the issue is a national labor shortage affecting manufacturers, transportation providers, distributors, and contractors alike. When labor is constrained across the entire supply chain, delays compound quickly and unpredictably.
For leaders, this is not a time to relax, it is a moment to reset expectations with your team. When disruption becomes normal, procurement must be treated as a strategic discipline rather than an administrative function. Builders who anticipate risk, plan deliberately, and build resilient systems will consistently outperform those who rely on optimism and last-minute problem solving.
Where We Want to Be
Inconsistency is the only consistent thing in construction. Your job is to mitigate those inconsistencies by leading your team, and your team includes more than you might think. It is the client, design team, general contractor, trade contractors, agencies, inspectors and more. They all have an impact on your project. Submittal approvals, color selections, testing, coordination and communication affect the project schedule. Now you might be thinking: “How can I lead a project when I am not in charge of all of those entities?” The truth is you can lead from anywhere in the chain of command. You must build trust, relationships, and accountability.
While inconsistencies will still remain, please consider the advice that Patrick Lencioni discussed in his book “The Advantage”, You can’t predict but you can prepare. You can prepare systems for your team, the right mindset, communication strategies,
documentation techniques, and visual aids to give your team the best chance for mitigating the uncertainties.
LISTEN – PLAN – BUILD.
The BUILD philosophy applies directly to procurement. Builders must clearly understand where they are, identify the gaps between today’s conditions and tomorrow’s needs, and deliberately construct systems that allow the project to move forward despite uncertainty. Procurement is not about reacting to problems after they occur, it is about building foresight into the process. Using the “Listen. Plan. Build” process will help bring consistency to your team.
Listen · Plan · Build is a leadership and problem-solving framework rooted in the construction process. It is the deliberate practice of first listening to understand the situation and perspectives involved, then planning a clear and shared path forward, and finally building the solution together.
• Listen – Establishes understanding. It requires stepping back, gathering information, and hearing all perspectives to clearly define the real problem—not just the symptoms.
• Plan – Establishes direction. Planning turns understanding into a roadmap by identifying where you are, where you want to go, and what must be built to bridge the gap.
• Build – Establishes momentum. Building is the act of execution— constructing solutions, relationships, trust, and results through coordinated effort. It is where plans become reality and progress is made incrementally over time.
Together, Listen · Plan · Build is not